support access methods

How can I open a Support request with UTG?

There are multiple ways to contact the UTG Managed Services team to gain assistance with your request:

Call 24/7


For P1 service requests (system-wide outages affecting multiple users, for example your internet or local network is down or severely degraded) please call the UTG Support Line at 678-730-2660.

do i need a password to access the UTG customer portal?

Yes, a password is required to access the UTG Customer Portal.

How do i get a utg customer portal password?

There are two ways to receive a password to the UTG Customer Portal:

  • Simply visit HERE and click “Login,” then “Forgot password.”

  • Call, chat or email the UTG Support Team and request your UTG Customer Portal password.